Know Us

Overview of Scriptyum

Scriptyum India Pvt. Ltd. is a reputed Integrated BPO and IT Solutions Company providing services to 100 companies in the Integrated Health, Insurance, Manufacturing and Automotive domains. With strong domain focus, the solutions are vertically integrated and delivered through a client intensive relationship based on a global delivery model.

Over the last 7 years, Scriptyum India Pvt. Ltd. has enjoyed repeat businesses from all its clients due to its focus on complete client satisfaction through punctual and perfect work quality and delivery schedules. Scriptyum India Pvt. Ltd. 'Mature and established service delivery setup help clients' pilot and steady state the processes with focus on metric driven outcomes that exceed customer SLAs.

View Our Management
about Image
About Image

Why Choose Us?

We have carefully constructed our services delivery model to ensure absolute ease-of-use, quick access to information and project status and clear, accurate communication. Our model maximizes the value of our services, while eliminating any risks associated with outsourcing the tasks we can perform.

Our business model of facility based work environment helps us maintain our commitment to our clients. Our work is 100% in-house, thus ensuring effective communication and implementation of changing customer needs.

History and Milestones


Our Vision


Our Mission


Our Principles


Our Values

Our Myths

Scriptyum India Pvt. Ltd. strives to conduct its business with a total commitment to our Customers and their requirements. We define quality as conformance to our customer's needs, both internal and external; and conformance to all quality requirements. In order to achieve this goal, we need the cooperation and effort of the entire Scriptyum India Pvt. Ltd. work force. We must function as a team in our efforts to give the customer what they want every time. In an effort to promote Team Work we went to the employees and asked them to help write our company policy.

We the employees of Scriptyum India Pvt. Ltd. make the personal commitment to first understand our customers expectations then, to meet or exceed our commitment to those expectations by performing the correct tasks defect free, on time, every time.

Knowing who our Customers are and what they want - through open communication. Understanding the requirements of our jobs and the systems that support us - through training and education.

Making continuous improvement a part of every day and every job - through the use of team participation and measurements.

Ensuring that our Policy and Procedure Manuals reflect what we actually do. Remembering that we are here because of our Customers! Realizing our Customers are the reason we have our jobs, and that through on-time delivery of quality parts at a fair market price is how we will keep them! Helping each other to help ourselves! Understanding how our jobs fit into the overall flow of work at Scriptyum India Pvt. Ltd. !

C – Continuous Improvement through

A – Alignment of our Missions and Goals

R – Responsibility and Respect for our job and each other

E – Educating one another

The three-tiered model is referred so because it involves three checks from three experts. In a 3-tiered check model, the chances of errors are almost zero or nil. With this model, Scriptyum India Pvt. Ltd. assures you 99% accuracy.

The medical billing field in the United States has been challenged in recent years due to the introduction of the Health Insurance Portability and Accountability Act (HIPAA).

HIPAA is a set of rules and regulations which hospitals, doctors, healthcare providers and health plans must follow in order to provide their services aptly and ensure that there is no breach of confidence while maintaining patient records.

Since 2005, medical providers have been urged to electronically send their claims in compliance with HIPAA to receive their payment.

Title I of this Act protects the health insurance of workers and their families, when they change or lose a job. Title II calls for the electronic transmission of major financial and administrative dealings, including billing, electronic claims processing, as well as reimbursement advice.

Medical billing service providers and insurance companies were not the only ones affected by HIPAA regulations, many patients found that their insurance companies and health care providers required additional waivers and paperwork related to HIPAA.

As a result of these changes, software companies and medical offices spent thousands of dollars on new technology and were forced to redesign business processes and software in order to become compliant with this new act. This was in part because providers who inadvertently released Protected Health Information to the wrong entity would now be exposed to litigation under HIPAA.

The main requirement is to maintain privacy of both the patient's personal or demographic details as well as the provider's details.

  • Proactive Leadership
  • Systems Approach to Client Needs
  • Continual Improvement
  • Factual Approach to Decision-making
  • Customer Focus
  • Mutually favorable customer relationships

“The price of success is hard work, dedication to the job at hand and the determination that whether we win or lose, we have applied the best of ourselves to the task at hand.” – Vince Lombardi

“We all have dreams. But in order to make dreams come into reality, it takes an awful lot of determination, dedication, self-discipline and effort.” – Jesse Owens

“Keep your dreams alive. Understand to achieve anything requires faith and belief in yourself, vision, hard work, determination and dedication. Remember all things are possible for those who believe.” – Gail Devers