Knowledge process outsourcing (KPO) describes the outsourcing of core information-related business activities, which are competitively important or form an integral part of a company's value chain. KPO requires advanced analytical and technical skills as well as a high degree of specialist expertise. Reasons behind KPO include an increase in specialized knowledge and expertise, additional value creation, the potential for cost reductions and a shortage of skilled labor. Regions which are particularly prominent in Knowledge Process Outsourcing include India and Eastern Europe.
KPO services include all kinds of research and information gathering, e.g. intellectual property research for patent applications, equity research, business and market research, legal and medical services, training, consultancy and research and development in fields such as pharmaceuticals and biotechnology and animation and design.
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